Your Privacy Matters: At StackOn Ventures, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable data protection laws.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Identity Information: Name, date of birth, gender, identification documents
- Contact Information: Email address, phone number, mailing address
- Financial Information: Bank account details, investment amounts, source of funds, tax file number (where required)
- Investment Profile: Investment experience, risk tolerance, financial goals, net worth, income details
- Professional Information: Occupation, employer, business details
- Compliance Information: Identity verification documents, proof of address, sophisticated investor certification
1.2 Technical Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referral sources and exit pages
- Cookies and similar tracking technologies
1.3 Communication Records
We may keep records of:
- Emails, phone calls, and messages between you and StackOn Ventures
- Meeting notes and consultation records
- Form submissions and inquiries
2. How We Collect Information
We collect information through:
- Direct Collection: When you fill out forms, contact us, or apply for investment opportunities
- Website Interactions: Through cookies and analytics tools when you browse our site
- Third Parties: From credit reporting agencies, identity verification services, publicly available sources, and your advisors (with your consent)
- Business Partners: From co-investors, joint venture partners, or referral sources
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Investment Services
- Assessing your suitability for investment opportunities
- Processing investment applications and transactions
- Managing your investments and providing updates
- Calculating and distributing returns
- Preparing investment reports and statements
3.2 Legal and Compliance
- Verifying your identity and conducting KYC (Know Your Customer) checks
- Complying with anti-money laundering (AML) and counter-terrorism financing (CTF) laws
- Meeting our obligations under securities and financial services regulations
- Maintaining records as required by law
- Responding to legal requests and enforcing our rights
3.3 Communication and Marketing
- Responding to your inquiries and requests
- Sending investment opportunities and market updates
- Providing newsletters and educational content (with your consent)
- Conducting customer surveys and research
3.4 Business Operations
- Improving our website and services
- Analyzing user behavior and preferences
- Protecting against fraud and unauthorized activity
- Managing relationships with service providers
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area, we process your personal information based on:
- Contractual Necessity: To fulfill our obligations under investment agreements
- Legal Obligation: To comply with laws and regulations
- Legitimate Interests: To operate our business, prevent fraud, and improve our services
- Consent: For marketing communications and optional data processing activities
5. Information Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your information with:
- Professional Advisors: Lawyers, accountants, auditors, consultants
- Financial Institutions: Banks, payment processors, custodians
- Technology Providers: Website hosting, email services, CRM systems
- Identity Verification Services: KYC/AML compliance providers
- Marketing Platforms: Email marketing and analytics services
5.2 Business Partners
We may share information with:
- Co-investors and joint venture partners (with your consent)
- Property developers and project managers
- Real estate agents and property managers
5.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes (subpoenas, court orders)
- Respond to government or regulatory requests
- Enforce our terms and agreements
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
5.4 Business Transfers
If StackOn Ventures is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. International Data Transfers
As we operate in Australia, your information is stored and processed in Australia. If we engage with international service providers, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Ensuring recipients comply with applicable data protection laws
- Implementing technical and organizational security measures
7. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest (SSL/TLS, AES-256)
- Secure servers with firewalls and intrusion detection
- Access controls and authentication requirements
- Regular security audits and vulnerability assessments
- Employee training on data protection and confidentiality
- Secure document storage and disposal procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory requirements (typically 7 years for financial records in Australia)
- Resolve disputes and enforce agreements
- Maintain business records and historical data
After the retention period, we securely delete or anonymize your information.
9. Your Rights and Choices
9.1 Access and Correction
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Obtain a copy of your information in a portable format
9.2 Marketing Preferences
You can:
- Opt-out of marketing emails by clicking "unsubscribe" links
- Update your communication preferences by contacting us
- Request to be removed from our marketing lists
9.3 Data Deletion
You may request deletion of your personal information, subject to:
- Legal and regulatory retention requirements
- Legitimate business needs
- Ongoing contractual obligations
9.4 Additional Rights (GDPR)
For EEA residents, you also have the right to:
- Object to processing of your information
- Restrict processing in certain circumstances
- Lodge a complaint with a supervisory authority
- Withdraw consent (where processing is based on consent)
10. Cookies and Tracking Technologies
10.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze site usage.
10.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality (login, forms)
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your browsing to show relevant content
10.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.
12. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification (for material changes)
- Providing notice through our website or services
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
StackOn Ventures Pty Ltd
Privacy Officer
Email: sudheer@stackon.com.au
Phone: +61 481 266 599
Address: Melbourne, Australia
15. Complaints
If you believe we have breached the Australian Privacy Principles or applicable privacy laws, you may lodge a complaint with us. We will:
- Acknowledge your complaint within 7 days
- Investigate the matter thoroughly
- Respond within 30 days with our findings and proposed resolution
If you are not satisfied with our response, you may lodge a complaint with:
- Australia: Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au
- Europe: Your local supervisory authority
16. Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. For sensitive information or specific purposes, we will seek your explicit consent.
17. Australian Privacy Principles Compliance
StackOn Ventures is committed to complying with the 13 Australian Privacy Principles (APPs) which govern how we collect, use, store, and disclose personal information. This includes ensuring:
- Open and transparent management of personal information
- Anonymity and pseudonymity options where practical
- Collection limitations and quality standards
- Security and data breach notification
- Access and correction rights